Import & export
Bulk import/export customer data.
Overview
Import customers in bulk from CSV files or export your customer list for external tools.
Importing customers
- Go to Customers → Import
- Download the CSV template
- Fill in customer data (email, name, phone, address, tags)
- Upload the completed CSV
- Review the preview and confirm
Exporting customers
Click Export on the Customers page to download your entire customer list as a CSV. The export includes all fields: name, email, phone, address, total spent, order count, tags, marketing consent, and registration status.
Handling duplicates
During import, Katura matches customers by email address. If a customer with the same email already exists, the import will update the existing record rather than creating a duplicate.